Return and Refund Policy

Welcome to Organic Relief, where we are dedicated to providing high-quality natural products for clinical trial purposes in order to ensure superior quality & affordable access to our patients and consumers. We take great pride in our thorough inspection process to ensure that all items are in pristine condition before delivery. As part of our commitment to quality, we do not accept returns or refunds for items that have been opened or tampered with. However, we do offer a refund or replacement for any products that may have been overlooked as part of our customer satisfaction guarantee.

In this, we understand that sometimes customers may be dissatisfied with their purchase. In such cases, we do allow returns for store credit only. To request a return or exchange, customers must contact our friendly and knowledgeable Customer Service Team within 24 hours of receiving their product.

Please note that we cannot be held responsible for lost or stolen items, and we will not offer refunds if the item is opened, tampered, or damaged after delivery. Our ultimate goal is to provide all our customers with a positive shopping experience, and we encourage them to reach out to us if they have any questions, concerns or issues. Thank you for choosing our Cannabis Delivery Service and we look forward to serving you!

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